Operations

Head of Operations (DCFO - OPS)

The Head of Operations is the 2IC to the Chief Fire Officer and is responsible for all matters relating to Operations within the Service. Responsibilities include:

Responsible to the Chief Fire Officer for all matters relating to Operations within the Service
Advise on policy issues
Coordinate activities of Staff and Personnel branches under him, liaising with the Head of Human Resource/Training for proper training and re-training
Maintain accurate records on operations, submit Quarterly and Annual Reports, and the Department’s Yearly Plan of Action
Ensure effective rescue and evacuation services for those trapped by fire or in other emergencies
Advise on equipment and ensure efficient functioning of all Appliances in the Service
Liaise with Head of Technical Services for provision and maintenance of communication equipment
Ensure timely submission of returns on operations
Prepare and maintain contingency plans for important buildings, regularly exposing fire-fighters to these plans
Advise the Chief Fire Officer on simulation exercises and maintain relationships with other fire fighting agencies
Liaise with the Head (DCFO) - Safety Department to ensure adequate fire fighting facilities in building plans
Ensure the Department is equipped to handle mining fires, hazardous materials, and assist in marine and aviation fires

Divisions Under Operations Department (National Headquarters Level)

i) Investigations Division - OIC

Responsible to the Head of Operations for all matters concerning fire-investigations in the Service
Ensure prompt action and accurate report submission on fire-investigations
Advise on policy concerning fire-investigations
Ensure proper training of personnel in investigation
Ensure prompt action on investigation reports, with copies to clients where necessary
Ensure effective use of Central Laboratory for investigation and research

ii) Incident Response Division - OIC

Responsible for all matters relating to fire-fighting, rescue and evacuation operations, and hazardous materials
Ensure updated Standard Operations Procedures are available and applied
Advise on policy guidelines regarding fire fighting, rescue, and evacuation
Assist in keeping accurate records on fire outbreaks and emergencies

iii) Fire Master Control (FMC) - OIC

Serves as the central communications Centre for the GNFS
First contact point for public emergency calls
Prompt dispatch of field units, personnel, and equipment
Monitor progress of agencies/personnel/equipment en route to emergencies
Provide timely assistance and accurate records
Monitor emergencies to conclusion and exchange standing orders
Reliable dispatch and information flow between field units and other agencies
Training and development of staff
Managing staff performance and feedback

iv) Medical Directorate

Formulate policy guidelines regarding health needs of personnel and their relations
Ensure implementation of policies and directives
Liaise with Human Resource/Training for training and recruitment
Supervise all sections and units under the Directorate
Send Quarterly and Annual Reports, and Yearly Plan of Action to Head of Operations
Apply management and administrative practices for an efficient Medical Centre
Advise on Medical Boards for personnel
Arrange annual medical examination of personnel
Liaise with MOH and other Health Providers for National Health Policies